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1845 Utility Locates

Excavating

FL

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Contractor and licensing FAQs

  • How do I verify a contractor is licensed?

    Start by asking the contractor directly for their license number and the issuing authority. Licensing is trade-specific: plumbers and HVAC mechanics are typically licensed through your state's plumbing and mechanical systems licensing board; electrical contractors are licensed through your state's electrical licensing authority; general construction contractors register with your state licensing board. You can look up license status online through your state's professional licensing bureau online or through your state's contractor registration database. Before any work begins, also ask for a current certificate of general liability insurance and workers' compensation coverage. Confirm the coverage limits are adequate for your project—at minimum $1 million in general liability. EdgeLocal profiles include ratings and direct contact info, but license verification must be confirmed directly with the contractor and the relevant state agency.

  • Should I get multiple quotes from contractors?

    Yes—always get at least two or three quotes before hiring any contractor for significant work. Multiple quotes let you compare price, scope, materials, and timeline, and help you spot outliers: a quote significantly lower than others may indicate missing scope or cut corners, while a much higher quote may not be justified. When collecting quotes, give each contractor a clear description of the project so you can make accurate comparisons. Ask each to break out labor and materials separately when possible, and confirm what's included: demolition, permits, materials, cleanup, and warranty. Ask for estimated start dates and project duration as well. Use EdgeLocal to quickly find several rated contractors in your area so you can start the quote process without extensive additional research.

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500 members in the state. Requests can be made by phone or online. Simply dial 811 (or 1-800-292-8989) or create a ticket at iowaonecall.com. Both services are free of charge. The cost is paid in full by participating underground facility operators. Iowa One Call’s Board of Directors is elected by operators, excavators, and other persons who participate in the notification center. Directors do not receive compensation for serving on the Board. An annual report of Iowa One Call is filed with the Iowa Utilities Board and is available for review. Iowa One Call is neither a utility nor a locating service. Iowa One Call owns no facilities and does not locate underground facilities. When do I use IOC? Contact IOC anytime you plan to excavate. Whether it’s a small or a large construction or homeowner project (such as putting up a fence or clothes line, planting trees or shrubbery, landscaping, building a home addition, deck, foundation, or replacing a driveway or sidewalk, etc.) you must submit a locate request at least 48 hours (not counting the day of the notice, weekends and/or legal holidays) prior to excavation. IOC will notify the owners/operators of underground facilities who are IOC members and who have facilities in the area of planned excavation, of this planned excavation activity. Reasons Not to Contact IOC The Iowa One Call service exists to provide notification service for utility location requests only. IOC should NOT be contacted for any of the following reasons: To report any type of service outage due to weather conditions. To report any excavation outside of the state of Iowa. To resolve any type of utility billing problem. To request any type of facility removal or relocation (including meter removals prior to demolition of a building). To request initiation of any type of utility service. To provide maps, plans or drawings of the proposed excavation. Do all underground facility owners/members/operators participate in IOC? No. While all underground facility owners/operators are required by state law to participate in the One Call system, there may be some non-compliant underground facility owners/operators who do not participate in IOC. Thus, all underground facilities may not be included in the location notification request. The IOC Customer Service Representative (CSR) will remind you of this fact after reading you the list of underground facility owners/operators to be notified. The CSR will advise you that if you know of any other utilities in the area you need to notify them yourself. The Underground Facilities Information Act The law requires persons planning excavations to contact the One Call system before excavating, and requires owner/operators of underground facilities to participate in the One Call system. This law, as amended, went into effect January 1, 1993. A copy of the law, as amended, is found here . Iowa One Call Administrative Office 9001 Hickman Road, Suite 220 Des Moines, IA 50322 [email protected] Facebook Twitter YouTube To File a Locate Request: 811 or 1-800-292-8989 Questions or concerns regarding a specific ticket number: [email protected] More Contact Info 2026 Strategic Plan About History and Background Board Directory and Staff Promotional Items Helpful Links Iowa One Call Blog News + Events Newsletters The Law Board Members Area Privacy Policy Call Center Hours You can file your dig request 24 hours a day, 7 days a week by clicking on either Professional Excavators or Homeowners links above. If you need to speak to someone, call 1-800-292-8989. Observed Holidays New Year's Day | Dr. Martin Luther King Jr. Day | Lincoln's Birthday | Washington's Birthday | Memorial Day | Independence Day | Labor Day | Veterans Day | Thanksgiving Day | Christmas Day © 2026 Iowa One Call

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